We now offer device protection on select devices!
Your cart is currently empty
Last updated: September 5, 2025
This Privacy Policy is an agreement between Infinite Technology Inc., trading as PLAY Barbados ("PLAY Barbados", "we", "us", "our") and you. It explains how we collect, use, disclose, and protect information when you visit https://www.play.bb and related pages or use our services (the "Website"). By accessing or using the Website, you agree to this Policy and to our Terms and Conditions.
If you do not agree, please stop using the Website.
Simple promise: We use your information to run our business and serve you. We do not sell your personal information.
We collect:
Contact and account details such as name, email, phone number, and delivery or pickup details.
Order information such as items purchased, payment method, and receipts.
Support and communications such as messages you send by email, WhatsApp, website forms, or in store.
Device and usage data such as IP address, browser type, and pages viewed. This helps us keep the site secure and improve it.
Verification data if we need to confirm identity to prevent fraud, for example a username or account ID for digital code redemption, and where lawful and strictly necessary, a photo ID.
We use information to:
Provide the Website, process orders, handle payments, and deliver products or services.
Communicate with you about orders, pickups, updates, and support.
Protect against fraud and misuse of our services.
Operate, maintain, and improve the Website.
Send marketing messages about our products or promotions if you have not opted out. You can unsubscribe at any time.
We do not sell or rent your personal information. We share information only as needed to operate our business:
Service providers that help with website hosting, payments, messaging, analytics, shipping, or customer support. They may only use the information to provide services to us and must protect it.
Legal and safety if we are required to by law, or to enforce our Terms, or to protect our rights or others.
Business transfers in connection with a merger, acquisition, or sale of assets. Your information will remain protected by this Policy or a policy with similar protections.
We do not allow third parties to use your information for their own advertising.
We use cookies and similar technologies to keep you signed in, remember preferences, understand how the Website is used, and improve performance. You can adjust your browser settings to block or delete cookies. Some features may not work without cookies.
We use technical and organizational measures that are designed to protect personal information. No system is perfectly secure. Please keep your account credentials confidential and notify us if you suspect unauthorized use.
We keep information for as long as needed for the purposes described above, to comply with legal obligations, and to resolve disputes. When information is no longer needed, we will delete it or de-identify it.
You can:
Access, correct, or delete certain information by contacting us.
Opt out of marketing emails by using the unsubscribe link, or by contacting us.
Decline to provide certain information, although this may limit your ability to use some features or place orders.
Depending on your location, you may have additional legal rights. Contact us to exercise them and we will respond as required by law.
We operate in Barbados and may use service providers in other countries, including Canada and the United States. When we transfer information, we apply protections consistent with this Policy and applicable law.
Our Website is not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information to us, contact us so we can delete it.
We may update this Policy from time to time. We will post the updated Policy on this page with a new "Last updated" date. Your continued use of the Website after changes are posted means you accept the changes.
PLAY Barbados
Legal name: Infinite Technology Inc., trading as PLAY Barbados
Address: Colonnade Mall, Broad Street, Barbados
Phone: +1 (246) 431-0750
Email: [email protected]
