We now offer device protection on select devices!
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By accessing or using PLAY Barbados services, including the Website, you accept and agree to be bound by these Terms. If you are under the age of majority, a parent or legal guardian must review and accept these Terms on your behalf.
These Terms cover your use of the Website and purchases made through it. We also sell certain products in-store and through direct channels such as phone or WhatsApp. Digital Gift Cards and digital codes are not currently sold on the Website. Section 6 (Digital Gift Cards and Codes) applies to purchases made in-store or through our direct channels now, and will apply to Website sales if we enable digital delivery online in the future.
Gift Card: Any digital code, prepaid card, top-up, or stored-value product sold by PLAY Barbados.
Vendor: The third party that issues or redeems the Gift Card or code.
Customer or you: The purchaser or recipient.
We or us: PLAY Barbados, the seller and distributor.
You must provide accurate information and keep your account credentials secure. You agree not to use our services for any fraudulent, illegal, or unauthorized purpose. You are responsible for all activity that occurs under your account.
No online checkout. The Website currently functions as an informational/catalog experience only. You cannot place or pay for orders on the Website at this time.
How to buy. To purchase, please visit our stores or contact us by phone or WhatsApp. We will confirm item availability, price, and payment options.
Price and availability. Any prices or availability shown on the Website are indicative and subject to change. We may limit quantities and correct errors.
Payment & title. Payment is processed in store or via an approved direct channel. Title to physical goods transfers on in-store pickup or upon delivery arranged directly with you.
The following terms apply to digital Gift Cards or codes sold in-store or through direct invoicing or messaging, and will apply to Website sales if we enable digital delivery online.
All sales are final unless required by law. Digital items are non-refundable and non-exchangeable once delivered or viewed.
We are not responsible for lost, stolen, or misused codes after delivery.
Exceptions may apply if: (a) a code is redeemed in-store under staff supervision, (b) the incorrect code was sold and is verified as unused and valid, or (c) a code is defective and verified by us or confirmed by the Vendor.
Digital items are issued by third-party Vendors. Your use is subject to each Vendor’s terms, which may include region, currency, platform, or expiry restrictions. You must review Vendor terms before purchase or use.
We are not the issuer of Vendor products and are not responsible for the quality, legality, or performance of Vendor services. You agree to seek remedies directly from the Vendor for issues related to their products or platforms.
We may limit quantities, refuse orders, or cancel transactions suspected of fraud or unauthorized use. We may request identity verification or additional checks before release of any code.
Codes are for personal use only unless we provide written consent. Some codes are region, currency, or platform specific. You must request the correct product and provide accurate information. We are not responsible for errors caused by incorrect information that you provide, including wrong email, currency, product, or region.
Risk of loss passes to you upon digital delivery. Treat codes like cash. We cannot replace codes that are lost, shared, or compromised after delivery. Where a username or account ID is required, codes must be redeemed on the exact username or account ID you provided to us. If your username changes, notify us before purchase so we can update our records. We cannot provide support if the redeeming account does not match our records.
Codes are intended for legitimate use on Barbados-based accounts unless we tell you otherwise in writing. Codes sent, shared, or redeemed outside Barbados may not be eligible for support or replacement.
Report suspected defective codes within 7 days of delivery. Reports must be submitted through WhatsApp or our support channels and include: (a) your receipt, (b) the full code, (c) the matching username or account ID, and (d) screenshots of the error. We will investigate and determine the appropriate resolution based on our findings and Vendor confirmation, where applicable.
Warranty: Three-month warranty on hardware and accessories unless the manufacturer offers a longer period.
Video games: Returns accepted within 14 days only if defective. Non-defective returns are treated as trade-ins.
Condition: All returns require proof of purchase, original tags attached, and items in the same condition as purchased.
Restocking: Non-defective returns may incur a 20% restocking fee. Exceptions may apply at our discretion.
Refund method: Cash refunds are provided only for defective items with a physical receipt. Otherwise, store credit will be applied, to the extent permitted by law.
The Website does not currently support checkout, shipping, or click-and-collect. Where we arrange delivery or pickup directly (for example, after an in-store or phone order), the terms communicated at the time of order apply. Risk of loss passes on delivery to the address you provide or upon pickup.
Everything else in your T&C already reflects “no digital code sales on the website,” so no further changes are needed. If you’d like, I can also strip the “Lightspeed implementation checklist” from the published page (and keep it in a private doc) so customers don’t see internal notes.
All content on the Website, including text, images, logos, and software, is owned by us or our licensors and is protected by intellectual property laws. We grant you a limited, revocable license to access and temporarily download one copy of materials for personal, non-commercial, transitory viewing only. You may not modify, copy, distribute, transmit, perform, reproduce, publish, license, create derivative works from, transfer, or sell any information obtained from the Website without our written consent.
The Website may contain links to third-party sites. We are not responsible for the content or practices of any third-party site. Inclusion of a link does not imply endorsement.
We collect, use, and share information as described in our Privacy Policy. This includes processing to fulfill orders, prevent fraud, provide support, and for marketing as permitted by law.
The Website and all materials are provided on an "as is" and "as available" basis. We disclaim all warranties, express or implied, including implied warranties of merchantability, fitness for a particular purpose, and non-infringement, to the maximum extent permitted by law.
To the maximum extent permitted by law, PLAY Barbados and its officers, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of data, revenue, or profits, arising out of or related to your use of the Website or any purchase. In no event will our total liability for any claim exceed the amount you paid for the product or service that gave rise to the claim.
These Terms are governed by the laws of Barbados. Before filing a claim, you agree to try to resolve the dispute informally by contacting us at [email protected] and allowing 30 days for a response.
Arbitration. To the extent permitted by law, any dispute that cannot be resolved informally will be finally resolved by binding arbitration seated in Bridgetown, Barbados under the Arbitration Act, by a single arbitrator. The language will be English. Each party will bear its own costs unless the arbitrator decides otherwise. The arbitrator may award individual relief only. No class or representative proceedings are permitted. If arbitration is found to be unenforceable for a claim, the courts of Barbados will have exclusive jurisdiction for that claim.
We may update the Website and these Terms from time to time. We will post the updated Terms on this page with a new "Last updated" date. Your continued use of the Website after changes are posted means you accept the changes.
If any provision of these Terms is held invalid, the remaining provisions will continue in full force. These Terms constitute the entire agreement between you and PLAY Barbados regarding the Website and supersede any prior agreements. You may not assign these Terms without our consent. We may assign our rights and obligations as part of a merger, acquisition, or sale of assets.
PLAY Barbados
Legal name: Infinite Technology Inc., trading as PLAY Barbados
Address: Colonnade Mall, Broad Street, Barbados
Phone: +1 (246) 431-0750
Email: [email protected]
